Frequently Asked Questions
The questions we hear most about working with DX-Intelligence — our services, process, pricing, locations and how to get started. Can't find your answer? Get in touch and we'll reply within one business day.
Your Questions, Answered
DX-Intelligence is a senior-led, full-spectrum digital agency. We bring strategy, design, engineering and marketing together under one roof, covering AI solutions, digital strategy, Shopify, custom solutions, SEO and GEO, UX and UI design, and marketing campaigns.
We are based in Australia and work with clients worldwide. We are a fully distributed team spread across Australia, New Zealand, India, Japan, the UK and the US, collaborating across time zones.
Seven core services: AI solutions, digital strategy and consulting, Shopify services, custom solutions, SEO and GEO, UX and UI design, and marketing campaigns. Many clients combine several of these.
Absolutely. Startups and small-to-medium businesses are exactly who we are built for, and we scope every engagement to suit your stage and budget.
Most projects begin within one to two weeks of signing, and discovery sessions are bookable within days of first contact.
Yes. We offer a free 30-minute strategy consultation with initial strategic recommendations at no charge and no strings attached.
Pricing depends on scope. We offer packages and retainers scoped to your stage and budget. Contact us for current pricing tailored to your requirements.
Yes. Many clients work with us on monthly retainers for ongoing strategy, execution and optimisation, including ongoing advisory and store or campaign management.
We agree KPIs up front with every client and provide regular reporting dashboards tied to your business goals, so success is defined by measurable growth.
GEO, or Generative Engine Optimisation, is the practice of optimising your brand so AI platforms like ChatGPT, Perplexity and Google AI Overviews reference and recommend you. Yes, we optimise for both traditional search and AI-powered discovery.
Book a free strategy call or send us a message through our contact page. We respond within one business day.
Still have questions?
Book a free 30-minute strategy call and we'll answer them — and show you how we'd approach your project. No obligation.